Privacy policy

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Privacy Policy

Privacy Policy

We respect your right to privacy. The personal information you exchange with k3ops.com will not be shared, sold, or disclosed to third parties unless legally required. Contact information is used to contact the visitor when necessary; financial information collected is used only to bill the customer for products and services.

You have the option to change and modify information previously provided at any time by contacting us directly. To do so simply send us an email at contact

If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, click here to let us know.

Copyright and Intellectual Property Policy

We respect the intellectual property of others, and we ask our users to do the same. We have no responsibility for content on other web sites that you may find or access when using our products or services. Material available on or through other web sites may be protected by copyright and the intellectual property laws of France and/or other countries. The terms of use of those web sites, and not the Terms of Service, govern your use of that material.

It is our policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who may infringe or repeatedly infringe the copyrights or other intellectual property rights of STICKNCHARGE LTD. and/or others.

Notice for Claims of Intellectual Property Violations and Agent for Notice.

If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide us with the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest

A description of the copyrighted work or other intellectual property that you claim has been infringed

A description of where the material that you claim is infringing is located on the k3ops.com site, with enough detail that we may find it on the web site

your address, telephone number, and email address

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law

A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with us or one of our affiliated company. iewei and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

What personal information we collect

When you create a K3OPS ID, register your products, apply for commercial credit, purchase a product, download a software update, register for a class at an Retail Store, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.

When you share your content with family and friends using our products, send gift certificates and products, or invite others to join you on K3OPS forums, STICKNCHARGE LTD. may collect the information you provide about those people such as name, mailing address, email address, and phone number.

In the U.S., we may ask for your Social Security number (SSN) but only in limited circumstances such as when determining whether to extend commercial credit.

How we use your personal information

The personal information we collect allows us to keep you posted on STICKNCHARGE LTD.’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.

From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with STICKNCHARGE LTD., you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve STICKNCHARGE LTD.’s products, services, and customer communications.

If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where an STICKNCHARGE product is used so that we can better understand customer behavior and improve our products and services.

We may collect information regarding customer activities on our website, STICKNCHARGE community, and STICKNCHARGE Store and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

K3OPS’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

STICKNCHARGE LTD. and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns. You may still see ads related to the content on a web page or in an application or based on other non-personal information. Opting out through k3ops.com applies only to the advertising services and does not affect interest-based advertising from other advertising networks. However, if you select Limit Ad Tracking on your mobile device, third party apps are not permitted by contract to use the Advertising Identifier, a non-personal device identifier to serve you targeted ads.

STICKNCHARGE LTD. and our partners also use cookies and other technologies to remember personal information when you use our website, online services like K3OPS live, and applications. Our goal in these cases is to make your experience with your K3OPS batteries more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the K3OPS community. Knowing your country and language and nd knowing your contact information, STICKNCHARGE LTD. or K3OPS Collection serial numbers, and information about your computer or device helps us register your products, personalize your operating system, set up your K3OPS ID, and provide you with better customer service.

If you want to disable cookies, check with your provider to find out how to disable cookies. Please note that certain features of K3OPS website will not be available once cookies are disabled.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the iewei website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

At times we may make certain personal information available to strategic partners that work with us to provide products and services, or that help our market to customers. For example, when you purchase and activate your K3OPS ID, you authorize us to exchange the information you provide during the activation process to carry out service. If you are approved for service, your account will be governed by STICKNCHARGE LTD. privacy policies. Personal information will only be shared by us to provide or improve our products and services; it will not be shared with third parties for their marketing purposes.

Service Providers

We share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever our operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for iewei to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

We take the security of your personal information very seriously. STICKNCHARGE LTD. online services such as the K3OPS Online Store and K3OPSLIVE the Online Community protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by us, we use computer systems with limited access housed in facilities using physical security measures. iCloud data is stored in encrypted form including when we utilize third party storage.

When you use some K3OPS products, services, or applications or post on a STICKNCHARGE LTD. forum, Community, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum or Community posting, that information is public. Please take care when using these features.

Integrity and Retention of Personal Information

We make it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at http://www.k3ops.com/access. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if STICKNCHARGE LTD. is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the regional Privacy Contact Form.

Children

We do not knowingly collect personal information from children under 13 except where a parent has set up a K3OPS ID for their child through the K3OPS ID for Students program and provided us with verified parental consent. Learn more about the K3OPS ID for Students program and device parental controls. If we learn that we have collected the personal information of a child under 13 without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.

Location-Based Services

To provide location-based services on our products and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your K3OPS Batteries. This location data is collected anonymously in a form that does not personally identify you and is used by us and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.

Some location-based services offered by iewei, such as the “EMF HARMFULL ENVIRONMENT” feature, require your personal information for the feature to work.

Third-Party Sites and Services

Our website, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

International Users

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. We abide by the “CNIL” frameworks set forth by the French Department of Commerce regarding the collection, use, and retention of personal information collected by organizations. Learn more about the CNIL Program.

Please note that personal information, including the information provided when using K3OPSLIVE, regarding individuals who reside in a non member state of the European Economic Area (EEA) and Switzerland is controlled by Alexandre DESPALLIERES and Xin WEI. in Paris France, and processed on its behalf by STICKNCHARGE LTD.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.

We may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

We can be reached as follows:

By email: copyright@k3ops.com

Please note that, due to security concerns, attachments cannot be accepted. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed.

Permissions:

If you are seeking permission to use K3OPS logos, service marks, trade dress, slogans, screen shots, copyrighted designs, or other brand features, please contact us at contact@k3ops.com , not the copyright agent.

Updated by STICKNCHARGE LTD. Legal Team 01/15/16