If you are experiencing difficulty logging in, please check that your keyboard is not on Caps Lock. Should the problem persist, please let us know by email support
Please remember to indicate your full name as provided upon registration and also your login id. If it has been more than 48hours since you requested your professional access information and you have not heard back from us, please let us know at register
If you have subscribed to our newsletter and are not receiving it correctly please let us know here newsletter
If you are having trouble viewing our site please note that it is best viewed with Mozilla Firefox, Opera, Apple Computer's Safari and Microsoft Internet Explorer 7 or above and Web browser.
Should you have any questions concerning the particulars of an item in our catalogue please let us know. We will be happy to discuss further with you any interest you might have within the limits of our various legal obligations. Any other questions or concerns? We will be happy to assist you at help
Thank you for taking the time to add your name and address to our mailing list or update your existing information with us.
We respect your right to privacy. The personal information you exchange with k3ops.com will not be shared, sold, or disclosed to third parties unless legally required. Contact information is used to contact the visitor when necessary; financial information collected is used only to bill the customer for products and services.
You have the option to change and modify information previously provided at any time by contacting us directly. To do so simply send us an email at contact
If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, click here to let us know.
It is our policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who may infringe or repeatedly infringe the copyrights or other intellectual property rights of STICKNCHARGE LTD. and/or others.
If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide us with the following information:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest
A description of the copyrighted work or other intellectual property that you claim has been infringed
A description of where the material that you claim is infringing is located on the k3ops.com site, with enough detail that we may find it on the web site
your address, telephone number, and email address
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law
A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
Personal information is data that can be used to identify or contact a single person.
When you create a K3OPS ID, register your products, apply for commercial credit, purchase a product, download a software update, register for a class at an Retail Store, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
When you share your content with family and friends using our products, send gift certificates and products, or invite others to join you on K3OPS forums, STICKNCHARGE LTD. may collect the information you provide about those people such as name, mailing address, email address, and phone number.
In the U.S., we may ask for your Social Security number (SSN) but only in limited circumstances such as when determining whether to extend commercial credit.
The personal information we collect allows us to keep you posted on STICKNCHARGE LTD.’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with STICKNCHARGE LTD., you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve STICKNCHARGE LTD.’s products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where an STICKNCHARGE product is used so that we can better understand customer behavior and improve our products and services.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
If you want to disable cookies, check with your provider to find out how to disable cookies. Please note that certain features of K3OPS website will not be available once cookies are disabled.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the iewei website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
At times we may make certain personal information available to strategic partners that work with us to provide products and services, or that help our market to customers. For example, when you purchase and activate your K3OPS ID, you authorize us to exchange the information you provide during the activation process to carry out service. If you are approved for service, your account will be governed by STICKNCHARGE LTD. privacy policies. Personal information will only be shared by us to provide or improve our products and services; it will not be shared with third parties for their marketing purposes.
We share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever our operates.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for iewei to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
We take the security of your personal information very seriously. STICKNCHARGE LTD. online services such as the K3OPS Online Store and K3OPSLIVE the Online Community protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by us, we use computer systems with limited access housed in facilities using physical security measures. iCloud data is stored in encrypted form including when we utilize third party storage.
When you use some K3OPS products, services, or applications or post on a STICKNCHARGE LTD. forum, Community, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum or Community posting, that information is public. Please take care when using these features.
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at http://www.k3ops.com/access. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if STICKNCHARGE LTD. is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the regional Privacy Contact Form.
We do not knowingly collect personal information from children under 13 except where a parent has set up a K3OPS ID for their child through the K3OPS ID for Students program and provided us with verified parental consent. Learn more about the K3OPS ID for Students program and device parental controls. If we learn that we have collected the personal information of a child under 13 without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.
To provide location-based services on our products and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your K3OPS Batteries. This location data is collected anonymously in a form that does not personally identify you and is used by us and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.
Some location-based services offered by iewei, such as the “EMF HARMFULL ENVIRONMENT” feature, require your personal information for the feature to work.
Our website, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Please note that personal information, including the information provided when using K3OPSLIVE, regarding individuals who reside in a non member state of the European Economic Area (EEA) and Switzerland is controlled by Alexandre DESPALLIERES and Xin WEI. in Paris France, and processed on its behalf by STICKNCHARGE LTD.
To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.
We can be reached as follows:
By email: firstname.lastname@example.org
Please note that, due to security concerns, attachments cannot be accepted. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed.
If you are seeking permission to use K3OPS logos, service marks, trade dress, slogans, screen shots, copyrighted designs, or other brand features, please contact us at email@example.com , not the copyright agent.
Updated by K3OPS Legal Team 01/15/16